How we work

Training designed around you, not the other way around.

We start each training by deeply understanding where you stand and where you want to go. Then we design specifically around that.

2025 07 10 Spark Atolo HQ V2 1 62

A strong foundation. Infinite possibilities.

Language is all about how we connect, express, and perform.
It’s never just words. It’s confidence, presence, and impact in action.

The same solid foundation can take countless forms depending on the person, the role, and the goals.

A senior manager confident in vocabulary but less at ease in high-stakes presentations? We focus on communication confidence and presence under pressure.
A sales team fluent in casual English but struggling with formal client communication? We prioritise professional register and key business phrases.

Our approach: the right mix.

Your challenges determine the focus. Your reality shapes the journey.

 

To make that happen, every training follows five clear steps from understanding to measurable impact.

1. Diagnose

We start with a deep dive: analyze the context and identify which core elements need the most focus.

2. Design

We craft the right mix of elements, adapted to the specific situation, never off-the-shelf.

3. Deliver

We bring those elements to life through coaching sessions focused on real work situations: your actual calls, meetings, and presentations.

4. Embed

We reinforce what's learned through on-the-job practice, supported by e-TOLO, our digital platform that provides 24/7 exercises with instant, personalised feedback.

5. Demonstrate

We make results visible: measurable impact, progress and growth.

Our 4 core principles

Impact first 

We design backwards from the results you want to see at work. No generic training: every activity targets your specific business goals and delivers measurable outcomes.

Meaningful combinations

Real impact comes when the essential learning elements are brought together with purpose, in the right way for each learner and organisation.

Real-world training

Real meetings, calls and projects become learning moments. Your actual work becomes the content, making every lesson immediately relevant.

Confidence drives use

Skills stick when people feel safe to try, fail and try again. We create psychological safety so teams experiment with language without fear.

“The flexible approach let me make mistakes and learn from them. My confidence has grown tremendously in this safe environment.”
Wim Grauls
Anti-Money Laundering Compliance Officer & Teamleader, Record Credits

Keep learning between sessions.

All our trainings are supported by e-TOLO, our in-house developed, digital learning platform.

Supported by e-TOLO

The digital environment combines 24/7 practice, clear progress tracking, and personalized exercises. 

 

Powered by adaptive AI, it analyzes each learner's challenges and delivers the most relevant content with instant feedback and gamification to keep motivation high between sessions.

Want to work with us?

Whether you're facing a challenge, exploring options, or ready to get your team started, we'd love to hear from you.

In good company.

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